JOB TITLE: NOC ENGINEERS. Job Ref: NOCE. Qualification: •Minimum of Bachelor’s degree in Engineering or other relevant discipline.More...Experience/Skills: • 7 years experience in operations and maintenance in a data telecommunication company. • Familiar with Operation Support System (OSS)/Business Support System. Responsibilities: • SLA management/ trouble ticketing I quality reports. • Developing the SLA as per the inputs received from the Operations Team. • Developing the monitoring matrices for SLA Performance. • Fault isolation and monitoring of equipment through NMS (Network Management System). • Monitor the network 24/7 and facilitate correction of carrier misalignment problems. • Provide technical reactive/proactive service to customers reporting fault, working within committed SLAs, • Ensure clear records of work carried out are maintained. Remuneration These positions attract Internationally competitive remuneration packages .METHOD Of APPLICATION Qualified candidates should e-mail their resume with a passport photograph, if possible (quoting the relevant references for the vacancy in the subject of the e-mail) to: Glo1.job@gloworld.com Application Closing Date is 25th August 2010.
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